The lady who helped me isn't qualify for her job. She is not suggesting the right product, wasted me over 20 minutes in store. After I got the right size stamp, she refused to adjust the size more than once to get what I want. To her, "it won't hurt anything." She also took a call and said in front of me that, her customer is driving she nuts. I was standing there for the whole time, and she gets frustrated, I simply don't understand why am I treated this way. At checkout, she try to convince me not to take the online survey, her exact words are "you know, grandma's rule, if you don't have anything good to say, don't say it!" I guess this time grandma is wrong.
They can be more professional. You should not tell your customers I will be with you and it takes more than 10 minutes.
Friendly helpful people. Good transaction.
Worst retail experience ever! The store refused to honor their printed ad, lied to me about details they say was posted online (which they could not show me). After they did lie, they told me they never lied to me. I called corporate and they said they would discuss the issue with the staff and that would be the end of the situation.
Price matched the printer I bought and recycled 10 ink cartridges. I saved over $40.00 today. Gotta love that.
Officemax is a US Electronics Store based in East Lansing, Michigan. Officemax is located at 2020 E Grand River Ave, East Lansing, MI 48864, USA.
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