VERY nice gentle ENT Dr. he performed surgery and it was painless and he sprays your throat or nose when numbing stuff to easily insert the scope, calling to make a follow up-I'm past due actually. Looking forward to seeing him,staff and their beautiful waiting room and HUGE fish tank.
They have one of the worst billing departments in whole of the Lansing area I ever come across. They actually have an office policy which states a '200 dollars' upfront out of pocket payment even before they would see you. They will not see you if you don't pay them this amount - what insurance you have, it doesn't matter. They are least courteous or willing to work with patients to explore options for patients or to learn about the different policies of the patients. So much for the ethical part of medical practice! In my case, they scheduled me for a hearing test advised by the doctor and billing department refused to send to my insurance policy as a diagnostic test and said it is not a diagnostic test. I could not understand if it was not a diagnostic test, why did they need to do it in the first place? My understanding is either their billing department lacks the skills or willingness to work with the multiple insurances out there - a must have skill in medical practice, or worst, they have some mala-fide intentions. Is there a professional organization which can look into it? I know in Australia they have Ombudsman office where you can register such complaints. Please voice your concerns when there or at least ask for explanation and justification of their policy if you must go to them - or better, go somewhere else. If medicine is a business, why not find a business with a better customer services.
Dr. Goebel is amazing. He listens and cares. Both of my daughters were treated by him.
Goebel Eric A Md is a US Doctor based in East Lansing, Michigan. Goebel Eric A Md is located at 1500 Abbot Rd #400, East Lansing, MI 48823, USA.
Please contact with Goebel Eric A Md using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Goebel Eric A Md opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Doctor in East Lansing